Terms of Service

01 Accepting these terms

By opening ThunChat, including as a guest, you agree to these terms and to the Privacy Policy. Anyone who does not accept them should not use ThunChat.

02 Who can use ThunChat

You must be at least 18 years old, or the age of majority where you live if that is higher. You must be legally able to agree to these terms, and you must not have been removed from ThunChat before. By using the service you confirm that this is true.

You are responsible for keeping your device and session secure. If you think someone else has used your session, let us know.

03 What ThunChat provides

ThunChat matches people one to one by video, voice or text, shows a list of people who are online, lets you follow people, send messages and start calls from a profile, and offers a short video feed with a Live tab for watching streams. Features may change, be added or be removed over time.

ThunChat is offered on an as-is, as-available basis. We work to keep it running well, but we do not promise it will always be uninterrupted, error-free, or that you will always find someone to match with.

04 Conduct rules

• Treat other people with respect. Harassment, threats, hate speech and bullying are all off limits.
• Do not show or share sexual content involving anyone under 18, under any circumstances. We report such content to the relevant authorities.
• Do not pressure anyone to undress, perform acts on camera, or share images of themselves.
• Do not record, screenshot or share other people’s video, voice or messages without their permission.
• Do not ask for money, gift cards or payment details, run scams, or advertise other services.
• Do not pretend to be someone else, or use bots, scripts or automated tools to access the service.
• Do not try to interfere with ThunChat, get around its limits, or access other people’s accounts or data.

05 Content you share

What you say, reveal and send is your responsibility. You keep ownership of content you create, but you allow ThunChat to store, display and transmit it as needed to run the service, for example to deliver your messages or show your profile picture to others.

We may remove content or restrict features when we believe content breaks these terms or the law.

06 Paid features and free matches

ThunChat is free to start. Every new user starts with some free matches, and the Reward Center may offer more from time to time. After that, matching uses coins. Coins and VIP memberships are sold in the app at the prices shown before you buy.

Coins only work as a licence for features within ThunChat. They have no cash value, cannot be exchanged for money and cannot be transferred to another person. VIP privileges are described in the app at the time you subscribe. Purchases are handled by payment providers whose own terms also apply. If you believe a purchase went wrong, contact support with the details.

07 Reports, blocking and enforcement

You can block or report any user from their profile. Reports are sent to the ThunChat team. We can warn users, limit features, suspend or remove accounts, and keep information about the action, when we believe the rules have been broken. We may act without notice where needed to protect people or the service.

08 Your safety

People on ThunChat are strangers. We cannot check who everyone is or control what they do on their own devices. Use your judgement, keep personal details to yourself, and leave any chat that feels wrong. The Safety page has practical advice.

09 Limits on our liability

To the extent the law allows, ThunChat is not liable for indirect or consequential losses, for the behaviour of other users, or for losses caused by events outside our reasonable control. Nothing in these terms limits liability that cannot be limited under the law that applies to you.

10 Other people and other services

Conversations on ThunChat are between you and the people you meet. We are not a party to them and are not responsible for what other users say or do, on the service or anywhere else. If someone offers you a product, service or deal during a chat, it has nothing to do with ThunChat.

11 Ending your use

Leaving ThunChat is always your choice and can happen whenever you like. We may suspend or end access for anyone who breaks these terms. Sections that by their nature should continue, such as those on content, coins and liability, continue after access ends.

12 Changes and contact

We may update these terms. The date at the top shows when they last changed, and continuing to use ThunChat after a change means you accept the new version. Questions can go to [email protected].